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CHFS Community is an award-winning podcast featuring ordinary people doing extraordinary work at the Cabinet for Health and Family Services. Hosted by Secretary Eric Friedlander and produced by Julianne Hatton, you'll hear inspirational stories from the people who serve every Kentuckian in some way. Join our community so you'll never miss an episode and tell your friends about the show. Until next time, stay healthy Kentucky!

Mar 29, 2023

The Cabinet for Health and Family Services has made great strides in quality improvement initiatives. From working to improve visitation rooms by expanding culturally appropriate toys, books, and music, to improved support for social workers, and increased recognition to community partners. Jessica Bowman, a resource management analyst in the Department for Community Based Services (DCBS), helps advocate for improvements by bringing data to life using data dashboards, infographics and scorecards. Each one of the visualizations gives a voice to community partners, both internally and externally. From surveys and conversations, Bowman identifies ways to help both clients and employees. She has also been a DCBS Kentucky Employees Charitable Campaign chair and is the owner of Little Wildflower Books, children’s books that promote empathy, inspire a love for exploration of the outdoors and give space for conversation around difficult subjects. In this episode we talk about her life, the link between math and music and how creativity spreads joy and brings personal satisfaction.